Newsletters can be used to share performance results with employees or external customers.

Description	Tool
Example: The Department of Revenue produces newsletters on quality improvement and other organizational topics, and distributes them to DOR staff electronically. (Wendy Fraser, DOR. File size: "April Update" is 141 kb, "January Update" is 122 kb).	April Update January Update

Description

Tool

Example: The Department of Revenue produces newsletters on quality improvement and other organizational topics, and distributes them to DOR staff electronically. (Wendy Fraser, DOR. File size: "April Update" is 141 kb, "January Update" is 122 kb).

April Update