Efficient Government for Practitioners

Focus groups have an organized discussion about a given topic to understand participants’ experiences, perceptions, and attitudes about the topic.

Description Tool
A thorough “how-to” manual on using focus groups, including planning and carrying out interviews, case studies, and a bibliography. The page is hosted on WSU’s College of Agriculture and Home Economics (CAHE) web site. Focus Groups: a Tool for Understanding Community Perceptions and Experiences”, Lorna Michael Butler, Colette Phelps, and Robert E. Howell, WREP 128 (1995)
Example: Planning a focus group on the value and effectiveness of the Deferred Compansation Program (DCP) Enrollment Kit. See scoresheet and scorecard examples below. (Dave Geiger, DRS, 5 pages. The Word file is 81 kb, PDF is 19 kb.) Focus Group Plan
Microsoft Word version   Adobt Acrobat version
Example of participants’ scoresheet from the focus group above. Dave Geiger, DRS. Word file is 99k, PDF is 24k. Marketing Focus Group Worksheet
Microsoft Word version   Adobt Acrobat version
Example of the scorecard used to “roll up” participants’ scores in the focus group above. Dave Geiger, DRS. 3 pages, Powerpoint, 213k. Marketing Focus Group Scorecard
Microsoft PowerPoint version

Access Washington