Benchmarking is a method of identifying—and adopting—best practices from similar organizations to improve performance.
| Description | Tool |
|---|---|
| “Benchmarking for best practices” is a good introduction to types of benchmarking, when (and when not!) to benchmark, and the general process for benchmarking. (Alice Liou, DSHS, MSPowerPoint, 58k) | Benchmarking |
| Benchmarking PLUS, an Australian firm, has a web article “Ten Benchmarking Mistakes to Avoid”, that also suggests good benchmarking practice. | Benchmarking Mistakes to Avoid |
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