News Releases
Office of Governor Gary Locke
FOR IMMEDIATE RELEASE - July 11, 2000
Contact:  Governor's Communications Office, 360-902-4136

Washington takes first place in latest stage of 2000 Digital State Survey

OLYMPIA - Based on perfect scores in the latest phase of the Digital State Survey, the state of Washington is headed for another strong finish in the national study that ranks state governments on their use of information technology, Gov. Gary Locke announced today. Washington is the sole winner of the Digital State title to date, earning the top national scores both times the survey was conducted, in 1997 and 1998.

In this round, Washington placed first in digital democracy - tied with Arizona - for providing citizens with easy access to its laws, legislature and democratic processes through the Internet. Washington also received perfect marks for its broad efforts in information technology management and administration functions.

"We're turning the face of government around to face the people, because we believe they should have direct access to government services at their convenience," Locke said. "Digital government in the state of Washington is all about real people doing real business in real time."

"Washington's comprehensive plan to improve public service with technology promises a digital government that is more efficient and always open," added Steve Kolodney, director of the Washington State Department of Information Services.

The Washington State Digital Government Plan takes stock of years of groundbreaking policy and application development for secure transactions, digital signatures and Internet payment systems, coordinating them so the state can offer citizens more complete online services this year, and well into the future.

The cornerstone of the plan is agency collaboration. According to Kolodney, reaching the goal of a "one-face" online government will depend on tightly coordinated cross-agency work. "We are stressing a build-it-once approach to technology managers across the state, asking them to work together to apply common architecture, security components and service elements to new projects," he said.

The Digital State Survey, divided into eight categories, evaluates state governments' use of information technology to deliver services to citizens. Results in the final categories, higher education and elementary/secondary education, will be announced in October. Based on the total score across all eight categories, the nation's Digital State will be determined.

In March, Washington scored 100 in social services, taking the top state ranking in that category. In January, Washington ranked second in taxation/revenue and third in electronic commerce - its best results in those categories in the three years of the 50-state survey.

The Center for Digital Government, Government Technology magazine and the Progress and Freedom Foundation are sponsors of the Digital State Survey.

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